New York City’s new Office of Emergency Management includes a 100-person emergency operations center, as well as a watch command, situation room, press and conference center, and general office space. Shen Milsom & Wilke provided coordinated design services for voice, data and video, multimedia, and the 2,000-square-foot data center. We also did all of the acoustic design.
The emergency operations center is the most critical space within the OEM. It is where various emergency and law enforcement organizations act together to plan and execute coordinated action during emergencies.
At the center of the room, back-to-back high-resolution displays face workstations at either side of the room. Additional large format displays on the walls make a wide variety of information just a glance away.
Watch command is a 24/7 space where officials monitor various sources--911 calls, news, and weather, for example—for emergencies or crises. The commanders’ workstations face a large central display with multiple images. Sources of these images include television, camera feeds from throughout the metropolitan area, and proprietary video cameras at various secure locations.